Privacy Policy & AI Usage Terms

Last Updated: February 24, 2026 Effective Date: February 24, 2026

Boat Inc. (“we,” “us,” or “our”) is committed to protecting your personal data. This Privacy Notice applies to all users of the Boat.com website, our proprietary AI Platform, and our communication services (collectively, the “Services”).

Quick Links

• • • 1. Information We Collect
    • 2. How and Why We Use Your Data
    • 3. SMS & Mobile Messaging Compliance
    • 4. When We Share Your Data
    • 5. Data Storage and Security
    • 6. Your Legal Rights

 

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1. Information We Collect

We collect a variety of information from and about you, including:

• • • Identity & Contact Data: Name, email address, and mobile phone number (provided for 2-step verification and account security).

    • AI Interaction Data: Full transcripts of Boat.com AI platform conversations, prompts, and queries used to improve our RAG (Retrieval-Augmented Generation) systems.

    • Technical & Usage Data: IP address, browser type, device identifiers, and logs of how you interact with our listings and AI tools.

 

2. How and Why We Use Your Data

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We process your data to:

• • • Provide and secure your account (including 2-step SMS verification).

    • Facilitate connections between users and yacht brokers.

    • Monitor and analyze trends to improve our AI’s accuracy and user interface.

    • Comply with legal obligations, such as tax records or safety notices.

 

3. SMS & Mobile Messaging Compliance

This section is vital for our communication services: If you consent to receive SMS from Boat Inc. (e.g., for 2-step verification or account alerts), you agree to receive transactional messages.

• • • No Sharing of Mobile Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    • Opt-Out: You may reply STOP at any time to opt-out of text messaging.

    • Support: Reply HELP for assistance or contact our support team.

    • Rates: Message and data rates may apply. Messaging frequency varies.

 

4. When We Share Your Data

We only share your data in limited circumstances:

• • • With Your Consent: When you direct us to share your info with a broker regarding a listing.

    • Service Providers: With trusted partners (like Twilio for SMS or Pinecone for AI database management) solely to perform services on our behalf.

    • Legal Necessity: To comply with enforceable governmental requests or protect the safety of our users.

    • Note: We do not sell your personal identifiable information to third-party data brokers.

 

5. Data Storage and Security

Boat Inc. is based in the United States. We implement industry-standard encryption and security measures to protect your data both during transmission and at rest. We retain your data only as long as necessary to provide our Services or comply with legal retention requirements (typically 12–24 months for customer records).

 

6. Your Legal Rights

Depending on your location, you may have the following rights:

• • • GDPR (UK/EU): Rights to access, rectification, erasure, and data portability.

    • CCPA (California): The right to know what personal information is collected, the right to delete it, and the right to opt-out of any “sale” of data.

    • VCDPA (Virginia): Similar rights to access and opt-out of targeted advertising.

To exercise any of these rights, please contact us at [email protected]